Last updated on: March 4, 2026

Capture is a brand owned by YesVideo, Inc. ("YesVideo", “us”, or “We”), and we are committed to protecting your privacy through our compliance with this privacy policy ("Policy"). This Policy describes the types of information we may collect from you or you may share with us when you visit https://www.yesvideo.com/ or other related websites controlled by us and linked to this Policy, when you use the YesVideo digital conversion, online hosting, and sharing on the site (the "Services") and our practices regarding the protection and disclosing of your information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should not use the Services. By accessing or using the Services, you agree (1) to comply with the terms and conditions of this Policy and (2) that YesVideo may process (i.e., collect, use, etc.) your information in accordance with the terms herein and the Terms of Service.

We may change this Policy from time to time. If we do make any such changes, we will revise the date at the top of this Policy and may provide you with additional notice. Please review this Policy regularly to stay informed about our practices and the choices available to you. Your continued use of or access to the Services following such notice signifies your intent to be bound to such change or changes.

This Policy applies to information YesVideo collects:

• On this website.
• In email, text, and other electronic messages between you and us.
• From YesVideo business partners through applications hosted on their websites that provide us with your order information.
• From YesVideo through the use of our products.

1. INFORMATION WE COLLECT

We collect personal information about you in the following ways.

Information You Provide to Us

We collect information you provide directly to us, such as when you fill out a form, create an account, submit or post content via our Services, or otherwise communicate with us. The types of information we may collect include your name, email address, your content, and any other information you choose to provide. YesVideo may also collect, at your option, certain preference and demographic information from you. When uploading data or information to the Services, you may also be sending file system information, including names of files and directories. Different features of the Services may require you to input different information, and such features might not work correctly or at all without that information.

Information We Collect Automatically When You Interact With Us

We may also automatically collect certain information in some instances, including:

• Transactional Information: When you purchase something through the Services, we collect information about the transaction, and other details about the purchase.
• Internet Activity Information: We collect information about your activity on our Sites, including access times, pages viewed, links clicked, and the page you visited before navigating to the Services.
• Device and Usage Information: We may collect information about how you access the Services, including data about the networks and devices you use, including IP address, mobile network, unique device identifiers, and browser type.
• Information from Cookies and Other Tracking Technologies: We use cookies and other tracking technologies to collect information about your use of the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve the Services and your experience, see which areas and features of the Services are popular, and count visits. When you return to websites that save cookies on your device—or visit websites that use the same cookies—the websites recognize the cookies and your browsing device. We also work with third-party analytics providers who use cookies, web beacons, and other technologies to collect information about your use of the Services and other websites and applications, including pages viewed, time spent on our pages, links clicked, your mobile network information, your IP address, and your web browser information. We may use this information to analyze and track data, improve the Services, and better understand your activity and experience. For more information about cookies and how to disable them, see the Your Choices section below.

Information We Collect from Other Sources

We obtain information from third-party sources. For example, we may collect information about you from data analytics providers. If you create or log onto the Services through a third-party platform we will have access to certain information that the platform provides to us, such as your name and email address, in accordance with the authorization procedures determined by the platform provider.

1. INFORMATION WE DERIVE

We may draw inferences to derive information about you based on other information we collect. For example, we may make inferences about your general geographic location based on your IP address.

2.    HOW INFORMATION IS USED

We use the information we collect to provide, maintain, and improve the Services. We also use the information we collect to:

• Create and maintain your account;
• Process transactions and send related information such as confirmations, receipts, and user experience surveys;
• Send you technical notices, security alerts, and support messages;
• Respond to your comments and questions and provide customer service;
• Communicate with you about new services and features we offer, as well as other information we think will interest you (see Your Choices below for information about how to opt out of these communications at any time);
• Monitor and analyze trends, usage, and activities in connection with the Services to help improve site flow and usability;
• Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of us and others;
• Identify and repair errors in the Services;
• Comply with our legal and financial obligations; and
• Carry out any other purpose described to you at the time the information was collected.
  
  

3.    SHARING AND DISCLOSURE OF INFORMATION

We share personal information in the following circumstances:

• We share personal information with vendors, service providers, and consultants that need to access the information to perform services for us, such as companies that assist us with webhosting, storage, and other infrastructure, analytics, payment processing, fraud prevention and security, customer service, communications, and marketing. Such third-party business partners or affiliates may have their own privacy policies.  Where YesVideo engages third-parties to process your personal information for a limited purpose, such as payment processing, we contractually limit and protect your information from other uses or disclosures to other parties.
• We partner with Google Photos to allow our users the ability to more easily store and share their photos. To facilitate this partnership, we may collect, store, and use certain Google User Data, including your Google User ID and Google email address. We collect this information directly from you during account activation or when you place an order with us, and use this information to add requested content to your Google Photo account and to turn on sharing of specific albums when requested by you. We do not have the ability to list, view, or remove existing Google Photo content. We will only use Google User Data for the purposes described in this paragraph.
• We share personal information with our attorneys and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
• We may disclose personal information if we believe such disclosure is in accordance with, or required by, any applicable law or legal process.
• We may share personal information if we believe you have violated the law, if we believe that your actions are inconsistent with our policies or user agreements, or if we believe it is necessary to protect the rights, property, and safety of us or others.
• We may share personal information in connection with, or during negotiations concerning, a merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
• We share personal information between and among us and our current and future parents, affiliates, and companies under common ownership.
• We share personal information with your consent or at your direction.
• We process and may share aggregated or de-identified information that cannot reasonably be used to identify you.
• We may also use Personal Data to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties (“Marketing Communications”).

Surveillance

YesVideo disclaims any intention to censor, edit, or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by users or others. We will not view the files that you upload using the Service, unless reasonably required for monitoring purposes or customer service purposes (see our Terms of Service). However, if YesVideo becomes aware of content or cybersecurity threats, that may cause risk to the Services, or other users, we may delete, or block access to such communications or content.

4. TRANSFERS OF INFORMATION

YesVideo is headquartered in the United States and has operations and service providers located in the United States and other countries. Accordingly, YesVideo and our affiliates, subsidiaries and service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. By using or accessing the Services, you consent to any such transfer of your personal information outside of your country. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

5. Your Choices; Updating or Removing Your Information

Account Information

You may, at any time, choose to correct, update or remove the information you have submitted to YesVideo by updating your account on our site.

You may request deletion of any personal information that you have provided to us by sending a request to support@yesvideo.com. In order to implement your deletion request, we must delete your user account and will delete all of your digitized media. We will also de-identify your personal information in our back-ups. We only keep back-up data for disaster recovery and archival purposes. System back-ups are not actively used for any other purpose.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze how our website is used, and provide certain site functionalities. These may include session cookies, which are temporary and expire when you close your browser, and persistent cookies, which remain on your device to help us recognize you on return visits and understand aggregate usage patterns. Most web browsers automatically accept cookies, but you can typically modify your browser settings to block or delete them, or to notify you when a cookie is being placed on your device. Please note that if you choose to reject or disable cookies, some features of our website may not function properly or may be unavailable.

We use the information collected by our third-party service providers using Cookies to analyze and track data, improve our services, determine the popularity of certain content, and better understand our users’ online activity. Our service providers may also show you advertisements for our products and services on other websites and may combine this information with other information those service providers have gathered about your visits to those other websites so that the advertisements you receive are more likely to be of interest to you.

ADVERTISING AND ANALYTICS

We use cookies and similar technologies, including third‑party advertising and analytics tools, to understand how users interact with our services and to deliver advertising that may be tailored based on users’ activities across different websites or online services. These activities may constitute cross‑context behavioral advertising under certain privacy laws.

We describe below some of the tools we use on our Site to collect information, including Personal Information for Targeted Advertising and Analytics and the options those tools provide to you to limit the use of remarketing or analytics for those tools.

• Google Analytics’ Advertising Features. We have enabled and implemented the following Google Analytics Advertising Features: Remarketing with Google Analytics, Demographics and Interest Reporting, Segments, DoubleClick Campaign Manager Integration, and DoubleClick Bid Manager Integration. To prevent personal information from being used by Google Analytics, follow the instructions to download and install the Google Analytics Opt-out Browser Add-on for each web browser you use. Using the Google Analytics opt-out browser add-on will not prevent us from using other analytics tools and will not prevent data from being sent to the Site itself or to Google. Opting out will not affect your use of the Site. For more information on how Google uses Personal Information, visit Google’s Privacy Policy and Google’s page on how Google uses data when you use our partners’ sites or apps.

·       We use Meta business tools, such as Facebook and Instagram advertising services, to measure the effectiveness of our marketing campaigns, perform analytics and attribution, and deliver advertising about our products and services on Meta platforms. These tools may collect or receive information about your interactions with our website or advertisements, which Meta processes to provide reporting, analytics, and advertising services to us. When you interact with Meta platforms (such as Facebook or Instagram) or view or engage with our advertisements on those platforms, Meta processes your personal information in accordance with its own privacy policies and terms, not this Privacy Policy. We do not control how Meta collects, uses, or further processes personal information on its platforms.[EC1]  For information about how Meta processes personal information, please review Meta’s Privacy Policy and related disclosures available at: https://www.facebook.com/privacy/policy.

• Klaviyo- We use Klaviyo, a marketing automation platform, to help manage and deliver our email, SMS, and other digital marketing communications. Klaviyo processes certain personal information—such as contact details, device identifiers, and engagement data—solely on our behalf and only as needed to provide its services, including audience segmentation, campaign delivery, and performance analytics. For more information about Klaviyo’s own privacy practices, including data handling, storage, and security measures, you may review its Privacy Policy available on Klaviyo’s website.

Communications Preferences

You may opt out of receiving certain marketing communications from us by updating your account settings, sending us a request with your contact information to support@yesvideo.com, or by following the instructions in the communications – generally, clicking an unsubscribe link at the bottom of a marketing email. You cannot generally opt out of transactional or administrative emails, so we may continue to send you those emails even if you opt out from marketing emails.

6. Privacy Rights of Consumers

We provide individuals with the rights afforded to them under the applicable data privacy laws of the states in which they reside. As of January 2026, several states have enacted comprehensive consumer data privacy laws including: California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia. These laws may grant some or all of the following rights: right to access, to correct, delete, or opt out of, or limit the “Sale” or “Sharing” of Personal Information, right to non-discrimination for exercising privacy rights, and the right to data minimization.

Do Not Sell or Share My Personal Information
Because we are not currently subject to the CCPA, we do not provide a “Do Not Sell or Share My Personal Information” link at this time. If our obligations under applicable privacy laws change, we will update this Privacy Policy accordingly.

If you would like to opt out of the sale of your personal data or exercise any of your rights under state privacy laws, please submit your request using the contact methods described in the “Contact Us” section of this policy. Please note that regardless of the state you are a resident of, we will need to verify your identity before releasing any sensitive data in response to your requests.

Your California Privacy Rights
California Civil Code Section 1798.83 permits California residents who have an established business relationship with us to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. Specifically, California residents may request, once per calendar year and free of charge, information about the categories of personal information disclosed and the names and addresses of all third parties with which we shared personal information for their direct marketing purposes during the immediately preceding calendar year.

If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided in the contract provision at section nine of this Privacy Policy.

Children Under 13

Consistent with the federal Children’s Online Privacy Act of 1998 (“COPPA”), YesVideo does not intentionally gather personal information about visitors who are under the age of 13. Any person who provides their personal information to YesVideo through the Services represents and warrants that they are 13 years of age or older. If you are under 13, do not use the Services or provide any personal information on this site or through any of its features. If YesVideo learns we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

7. Links to Third Party Sites

YesVideo sites may contain links to other websites that are not under our control. These websites may or may not have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our users.

8. Security

YesVideo uses industry standard security measures to protect against the loss, misuse and alteration of the information under our control. Although we make good faith efforts to store the information collected by the Services in a secure operating environment that is not available to the public, such as using SSL security measures, we cannot guarantee complete security. Further, while we take reasonable steps to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” or “crackers” from obtaining this information.

9. Privacy Questions and Contacting YesVideo

If you have an issue with respect to privacy regarding the YesVideo Service, we kindly ask that you attempt first to resolve the issue directly by contacting YesVideo. In addition, users with questions about this Policy and any of the statements herein may contact YesVideo, in the following ways:

E-Mail
support@yesvideo.com
Postal Mail
Attn: Privacy Policy
YesVideo, Inc.
5555 Oakbrook Pkwy
Building 600 Suite 600
Norcross GA 30093

10. Other Legal Notices

Our YesVideo Terms of Service take precedence over any conflicting Policy provision. If any provision in this Policy is held to be unenforceable or invalid, all other provisions will remain in force, and such invalid provision shall be interpreted in order to affect the intent as closely as possible.