How It Works
How It Works
Easy as 1, 2, 3: Simply create your order, send in your media, and we’ll digitize your memories using ourstate-of-the-art equipment. You’ll receive your digital memories in 2-3 weeks.
1. Create Your Order
After you’ve gathered your media, click the Start Order button and pick all the media types (photos, tapes, slides, etc.) you want to digitize. Add USB or DVD output for a gift or to have a physical backup of your order.
2. Send Us Your Memories
Pack everything you need digitized and ship it to us. Affix the included UPS prepaid label, and drop off at your nearest UPS location.
3. Enjoy Your Memories
You will receive personalized updates as we digitize every item with care. Once we finish digitizing your memories, we will notify you via email and send back your memories.
Your Memories Are In Safe Hands
Tagged & Tracked
Not only do we use carefully-designed packaging and barcode each piece of your media, we track your order in transit, during the transfer process, and on its way back to you.
24-Hour Monitoring
The privacy and security of your memories is our highest priority. From the minute your media arrives to the time we ship it back to you, we track every single step of your order.
Order Status
You will receive regular email notifications and can check order status throughout the process.
Digitally Backed Up
Every video and image that we transfer is securely backed up for 90 days after your order is completed.
About Us
Millions of Memories Unlocked
Over the past 20+ years, 12 million families have entrusted Capture with unlocking their memories to rediscover and share.
Processed By Hand In The USA
Every order is handled by local members of the Capture team to ensure proper care and excellent results.
Patented Technology
Our innovative, patented methods make Capture the safe and reliable choice for transferring your irreplaceable media to digital formats.
Trusted by America’s Retailers
Capture is major retailers’ top choice for media transfer service–with the biggest brand names, which has given us their stamp of approval for over a decade.